At The View Hospital, protecting your privacy is a top priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you access our services or interact with us online or offline.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, contact information (e.g., phone number, email address), date of birth, and identification documents.
- Medical Information: Health history, treatment details, diagnostic results, and other healthcare-related information.
- Financial Details: Billing information, payment methods, and insurance details.
- Online Data: IP address, browser type, and usage data when you visit our website.
2. How We Use Your Information
Your personal information is used to:
- Provide healthcare services, including diagnosis, treatment, and follow-ups.
- Schedule appointments and manage patient records.
- Process payments and insurance claims.
- Improve our services through research, training, and quality assurance.
- Communicate important updates, reminders, or announcements about your care.
- Enhance your experience on our website by analyzing usage trends and customizing content.
3. Sharing Your Information
We only share your information:
- With healthcare providers involved in your treatment.
- With insurance companies for billing and claims processing.
- As required by law or in response to legal requests.
- With trusted third-party service providers who help us operate and maintain our systems, under strict confidentiality agreements.
- For research and statistical purposes, with personal identifiers removed whenever possible.
4. Protecting Your Information
We employ robust security measures to protect your personal data, including:
- Encryption and secure servers for data storage.
- Restricted access to your information on a need-to-know basis.
- Regular audits and updates to our security systems to prevent unauthorized access.
5. Your Rights
You have the right to:
- Access your personal information and request corrections if it is inaccurate.
- Withdraw consent for specific uses of your data, where applicable.
- Request that your information be deleted, subject to legal and healthcare-related obligations.
- File a complaint if you believe your privacy has been breached.
6. Cookies and Online Tracking
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. International Data Transfers
If your data is transferred outside Qatar, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws.
8. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website, and significant changes will be communicated to you directly where necessary.
9. Contact Us
For questions or concerns about this Privacy Policy, or to exercise your rights, please contact us:
The View Hospital
Phone: 8000 777
Email: info@theviewhospital.com
Address: Legtaifiya, Doha Qatar
We are committed to maintaining your trust by safeguarding your personal information and ensuring transparency in how we handle your data.
